One line in. Everything else handled
Lombi Switch sits between your phone number and your working day: it takes the call, writes to your calendar, texts your customer and files the result where you can search it.
Where your calls go
Your number does not move and nothing gets installed. The call takes a detour and comes back with the work already done.
Your number
The line you already advertise, on your van and your shopfront. Forward it conditionally or always, and undo it from your phone in under a minute.
Lombi Switch
Answers in your name, holds the conversation, and decides what the call actually needs: a booking, a message, or you.
Your calendar
Google or Outlook, written during the call against live availability, so the slot is gone before the caller hangs up.
Your dashboard
Transcript, summary and outcome, searchable the moment the call ends. Anything the agent could not answer is flagged for you.
What it plugs into
What connects today, what it does in both directions, and what is honestly not built yet.
| Reads availability | Writes bookings | Two-way sync | |
|---|---|---|---|
| Google Calendar | |||
| Microsoft Outlook / 365 | |||
| Apple / iCloud Calendar | Via subscribed .ics | ||
| Your customer's calendar | — | Sends an .ics invite | |
| Salon & clinic booking software | On the roadmap |
Booking-software connectors are named as roadmap rather than shipped. If a page promises an integration you cannot switch on today, the first support ticket is about trust rather than a feature.
Your week, as it actually went
Not analytics for their own sake. The four questions an owner asks on a Friday: who rang, what did they want, did we get them booked, and who still needs calling back.
You decide what it may and may not do
An agent that can do anything is a liability. Yours works inside limits you set once and can change from your phone.
When something breaks
Every answering system fails eventually. What matters is what your caller hears when it does.
Your agent cannot answer
The call falls straight back to your own line. A caller hears your phone ring, not an error.
Your calendar is unreachable
It stops offering times rather than guessing at them, takes the details, and flags the booking for you to place.
A confirmation fails to send
The booking still stands and the failure is surfaced in your dashboard, so nobody turns up to a slot nobody wrote down.